Visit Animal Services Online!

Whether you're looking for a pet, licensing a pet, looking for ordinances or reporting a lost or found dog or cat, the Animal Services homepage is the place to get it done!
Adopt a Pet

Adopt a Pet

So you're ready for a pet! View images of our adoptable animals and get pet advice.
Dog from the hoarding case getting a bath

Make a donation to Animal Services

Make a donation of any amount to Animal Services this holiday season!  Just click here.

Animals Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Note: The Metro311 online reporting website will be offline on Saturday, December 8, 2018 from 7 a.m. until 5 p.m.

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
 
Login icon   Login to your account to report something to us
Login anonymously   Login anonymously to report something to us
To look up your service request number, sign in anonymously.
   
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.